Tim joined 360ยบ Hotel Group as the General Manager of Hotel Nexus in 2009 after 5 years of experience with the Best Western Brand. In addition, his history in retail management and information technology has helped him provide insight and expertise in areas outside the core of hospitality. As Director of Hotel Performance, Tim supports the revenue management process, expense control, safety, e-commerce, reputation management and other core performance metrics that effect the guest experience. He also occasionally acts in a GM role during hotel transitions. He has a passion for problem solving and implementing new technologies in the workplace. Currently Tim serves on the board of directors for the Snohomish County Tourism Bureau as well as the Snohomish County Lodging Association. Tim studied business administration at Washington State University (GO COUGS!) and lives with his wife and daughter in Everett, WA.